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You rely on your home’s water heater for showers, washing dishes, cleaning, laundry and more. Having hot water is essential to your everyday life.

But what would you do if your hot water suddenly went cold? Water heaters can fail without notice — no matter how old or new they are.

Finding a local, experienced, pre-qualified service provider can be as simple calling our customer care line any time, day or night — but only if you’re enrolled in our Water Heater Repair plan. Even better, people who are enrolled in coverage don’t have to pay a deductible or trip charge for a service call.

Whether your water heater is gas, electric or oil-fueled — traditional or tankless — getting a failed water heater fixed can start with just a simple phone call to us.

Enroll now and save the hassle later! Sign up today for Water Heater Repair!

Important: If you smell natural gas in your home, leave immediately. Do not operate anything that could cause a spark, including lights, cell phones, flashlights, and appliances. From a safe location, call 911 and your local utility, which will dispatch a crew to check on the source of the odor and make the area safe.

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What's Included
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• Repair coverage for one gas, tankless, electric, or oil water heater.
• Protection for parts and labor, up to $2,000 annually ($400 per incident) for repairs or reimbursement toward replacement from defect or mechanical/electrical failure.

Repair coverage will begin 30 days after enrollment and is subject to eligibility. Additional exclusions and restrictions may apply. For complete information on the plan, including applicable terms and conditions, see the Customer Agreement.

• Convenient monthly billing options available.
• Professional service from our skilled, in-house technicians or pre-qualified local service providers.
• Phone service is available 365 days per year, 24/7.
• No deductibles or trip charges.
• Add your plan with confidence — you can cancel your plan any time and you will only be responsible for payment for the months you are on the plan.
• No restrictions on water heater age, make or model.

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FAQs

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Q: I've got an old water heater. Will you cover it?

A: Yes! There are no restrictions on the age or brand of your water heater in order for it to be eligible for coverage. Please note, though, that repair coverage begins 30 days after your enrollment is accepted, and pre-existing conditions are not covered.

Q: I've got a tankless water heater. Is that covered?

A: Yes! Our techs will service traditional or tankless models - gas, electric, or oil-fueled!

Q: Does my homeowners insurance cover this?

A: Most standard homeowners insurance policies do not cover repair and maintenance of household appliances like water heaters. It is possible that your individual policy does, but these responsibilities commonly fall on the homeowner. That’s why enrolling in our Water Heater Repair plan makes sense.

Q: What is covered by Water Heater Repair?

A: The plan provides up to $2,000 per year (up to $400 per incident) toward repair or replacement of one gas, tankless, electric, or oil water heater — parts and labor. Repairs are performed by local, experienced, pre-qualified service providers. There are some exclusions in the coverage, which can be found in the Customer Agreement that you can review at YourHomeSolutions.com/agreement. If a service provider is not available in your area, you may be reimbursed for using your own plumber for a covered incident.

Q: What should I do if I'm not getting any hot water at my sinks and showers?

A: If you’re enrolled in the Water Heater Repair plan, call our customer service line. We’ll get you connected with a local, licensed service professional to come and address the problem. If the repair falls within your coverage and coverage limits, you won’t pay a penny for it.

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